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Employee Surveys

Define your local middle market, plan for expansion, and so much more

Employee Engagement & Satisfaction

Explore what makes your staff excited to come to work every day.

Since 1992, Holleran has strived to improve the workplace for senior living professionals. Our proprietary engagement and satisfaction tool is designed to explore and elevate your workplace culture by highlighting what you do really well and identifying key areas for growth. We go beyond the basics like benefits, hours, and pay to gauge the heart of working at a community or organization. Using our specialized dimensions of engagement, we provide leaders with a never-before-seen view of who their employees are, their unique perspective on operations, and whether the organization is living up to its mission and values. When paired with more common satisfaction questions, our employee surveys present a new perspective, perfect for reenergizing your recruitment and retention strategy.

Survey Features

  • Holleran National Benchmark – Gain free access to trends, insights, and data collected from 350+ organizations across North America.
  • AI-Assisted Comment Analysis - Holleran’s proprietary AI software carefully reviews each open-ended comment answer to determine trending topics, sentiment and frequency to provide an at-a-glance quantitative breakdown.
  • Holleran Choice Community Award - Be recognized for your hard work with Holleran’s Choice Community Award. Organizations who administer a standard engagement or satisfaction survey for residents or employees automatically become eligible to receive a Choice Community Award at no extra cost.
  • In-Flight Report
  • Custom Survey Questions
  • Multiple Distribution Methodologies including written, telephone, online and SMS
  • Proven High Response Rate Strategies
  • Live & Local Customer Support

Real-Time Feedback: EnGauge 365

Take advantage of a continuous feed on employee satisfaction all year long.

Your community is a living organization, and when you’re competing for not just residents but qualified staff, it can be helpful to keep an eye on evolving employee sentiment. Using our EnGauge 365 tool, community partners can launch multiple surveys throughout a 12-month period to create a picture of changing opinions over time. Get quarterly insights, advanced analytics, and benchmark comparisons to make data-driven decisions like never before.

*This tool is also available for residents.

Well-Being Survey

Let’s imagine a new type of workplace that people would gravitate toward… What does that look like?

For more than two years our employees have struggled in many different ways during the pandemic. As employers, it’s hard to know what the first step to assisting our employees should be.

Holleran’s research shows that we should begin by opening up the once-taboo topic of mental health/well-being, and making it a safe topic for discussion. Holleran developed a quick and short survey where you’ll be able to discover whether your employees think the campus places importance on mental health, feel supported by their supervisor, the three biggest stressors, and what the most important factors are when accepting a job.

Armed with this feedback, campus leaders can put together action plans which lead to short and long-term solutions. Shenandoah Valley Westminster-Canterbury, a Life Plan Community based in Winchester, Virginia, completed the Holleran Well-Being Survey, which led to the discovery that employees could not readily access services offered by the campus’ Employee Assistance Program (EAP).

This information proved vital to making systemic changes throughout the organization, including offering more targeted wellness resources and better accommodation of employee schedules.

New Employee & Employee Exit Surveys

Understand the employee experience, from their first day to their last.

Research shows that most employees decide on the future of a position within the first 30 days of employment. That makes how an employee starts the most critical time for building culture and ensuring retention. But, even employees who are happy with where they work may need to transition away from your organization. Understanding how an employee’s experience began and how it ended can be critical in building a powerful retention strategy.

New Employee Surveys – Track a new employee’s experience from orientation through the end of their trial period using short surveys distributed at 30, 90, and 180 days.

Employee Exit Surveys – Gain insights into workplace issues, culture, and management practices that may contribute to turnover offering opportunities to improve retention and employee satisfaction.

Digital Suggestion Box

Instant feedback at your fingertips.

Looking for a way to collect feedback instantly? The Holleran Digital Suggestion Box captures day-to-day feedback from residents and community stakeholders. Address concerns, understand challenges, and acknowledge wins as they happen, opening the door to greater transparency and accountability. Easily add your suggestion box URL or QR code to a resident app, check-in kiosk, internal TV station, resident portal, or community website.

 Action Planning

Data charts are pretty, but progress is even better.

No organization wants to be stagnant, not in today’s hyper-competitive staffing environment. Whether you’re looking to expand your footprint, provide your team with personal growth, or supercharge your recruiting strategy, Holleran’s comprehensive reports (available as PDFs or through Holleran’s data portal) can help you get where you need to go. Once your report is complete, our expert consultants will guide you through understanding your data, interpreting your results, and proven best practices for taking action. Work together with our experts to build an action plan perfect for your goals, built on your employees’ direct feedback.

Follow up on the progress of your action planning by using Holleran’s Momentum Check survey tool. Distribute a short check-in survey to stay accountable, measure improvements, and maintain a thriving environment year-round.

Culture, Well-Being, and DEI

Create a holistic experience where employees truly thrive.

Being a great place to work is more than just awards and employee appreciation; it’s about creating an identity that champions every member of your team. With more information than ever at their fingertips, prospective employees are looking for organizations that understand that job satisfaction is built on strong ideals, a clear mission, and a dedication to ensuring the best for everyone. Expanding your survey research to encapsulate all aspects of company culture can give your organization a major advantage not just in recruiting new talent but also new residents.

Culture Survey – Designed as an 18-question survey, our culture tool measures feedback against 3 key domains: how people are treated, how decisions are made, and how change is embraced, providing context on the “essence” of an organization.

Well-Being Survey – Created at the height of the COVID-19 pandemic, our well-being tool focuses on the once-taboo but highly critical concepts of mental health, employee burnout, and work-life balance.

Diversity, Equity, and Inclusion Survey – Do your employees feel accepted for who they are? Are people of differing backgrounds welcomed, valued, and acknowledged? Add weight to your diversity efforts by gathering quantitative feedback on employee perceptions around inclusion as part of or as a standalone survey.

Pulse Surveys

A survey as unique as your community

Too much data can sometimes become a challenge, especially when focusing on a specific initiative or operational change. Holleran’s Pulse Surveys are designed as short 10 to 15-question surveys that are completely customizable to your needs. Create your own survey questions or choose from our full library of satisfaction questions, ensuring the data you receive perfectly fits your current needs. Past Pulse Survey topics have included new benefit options, workplace culture challenges, branding changes, organization hierarchy exploration, and more.

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