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Let’s get started! Utilize the contact form below to submit your information or questions for the Holleran team. Once submitted, a member of our team will reach out within 2 business days.
Ready to see which tool from Holleran fits your organization’s goals? Scroll through all our products, services, and inclusions to see how our research-backed approach to engagement, satisfaction, and data collection can help your team create a stronger tomorrow for residents, employees, and stakeholders.
Conduct in-depth research to identify trends in resident and employee engagement and satisfaction.
Utilize data from focus groups, surveys, public health records, key informant interviews, and more, to respond to unmet markets and address the greater community’s needs.
Take advantage of a continuous feed on resident and employee satisfaction all year long. Get quarterly insights, advanced analytics, and benchmark comparisons to make data-driven decisions like never before.
Track the journey of a new resident or employee through short surveys distributed at 30, 90, and 180 days.
Understand the experience and thought when employees choose to transition while building a collection of robust data.
Gather feedback from short-term residents or patients on their experience as part of your discharge strategy.
First impressions matter, which is why understanding the tour process is so vital. Utilize our Post-Tour survey tool to gauge everything from the experience to the quality of what your prospects see.
Designed as short 10-15 question surveys, this tool is great to use between full surveys or to track progress on a specific initiative.
Follow up on the progress of your action planning with a short check-in survey to stay accountable, measure improvements, and maintain a thriving environment year-round.
Capture day-to-day feedback with ease using a URL or QR code to address concerns in real time, acknowledge wins as they happen and open the door to greater transparency and accountability.
As a recognized provider of CoreQ, our team can easily incorporate the required questions and methods within existing surveys or as standalone surveys to fulfill an organization’s state requirements.
Looking to answer a larger question or understand the composition of your market? Our expert research team is available to design, manage, and analyze surveys on a large-scale. The team is also regularly conducting their own studies to better understand the challenges and opportunities affecting senior living and healthcare.
Holleran is an approved survey provider for U.S. News & World Report's Best Senior Living Program, allowing organizations to add the required questions to existing or standalone surveys. Once complete, the data is submitted to U.S. News for award and recognition consideration.
Holleran’s proprietary AI software carefully reviews each open-ended comment answer to determine trending topics. These topics are then measured for sentiment and frequency to provide an at-a-glance breakdown perfect to add to your action plan efforts.
Stay ahead of the curve with Holleran’s In-Flight Report—automatically updated, real-time view of your community’s resident and employee survey feedback. Gain unfiltered insights before surveys close and drive impactful decisions faster.
Gain free access to trends, insights, and data collected from over 200,000 individual surveys. Compare each question on your survey to our benchmark and see how your organization measures when compared to other providers across North America.
Once your survey is complete, our expert researchers will work with you to develop a personalized action plan to meet your goals. Utilize over 30 years of experience in senior living, aging services, healthcare, and community health to create a plan built for your success. Take advantage of our Momentum Check tool to measure your action plan’s progress throughout the year.
Ensure your survey is just as unique as your organization. Sections of our survey tools can be customized to target the exact feedback you need by utilizing language unique and familiar to your residents, employees, or stakeholders.
Distribute your survey using a methodology best suited for your unique population. We offer printed surveys, online surveys, email surveys, passcode protected surveys, and telephone surveys to help support robust response rates. Mix and match methodologies as you see fit.
With average response rates above 70%*, our team has worked to develop tried and true strategies to help achieve high response rates. Gain access to our tips, tricks, and templates designed to increase survey participation.
Ensure your team AND your survey participants have the real-time support they need to be successful. Our Pennsylvania based team is available through a 1-800 number to answer questions, assist participants in completing a survey, and address technical issues as they develop. When you choose Holleran, you gain access to a full team of experts working towards your success.
Be recognized for your hard work with Holleran’s Choice Community Award. Organizations who administer a standard engagement or satisfaction for residents or employees automatically become eligible to receive a Choice Community Award at no extra cost. Award winners receive templated press releases and award logos that can be shared or featured on their website.
*Response rates are not guaranteed and rely heavily on the organization’s survey strategy. Response rates may vary depending on the population surveyed, level of care, methodology, and seasonality.
Let’s get started! Utilize the contact form below to submit your information or questions for the Holleran team. Once submitted, a member of our team will reach out within 2 business days.
As a dynamic research organization, our team is constantly developing new strategies, tools, and initiatives to support providers in senior living, aging services, healthcare and community health. Stay connected with all the latest by following our company page on LinkedIn. You can also learn more about Holleran by visiting our full website.