Previous Speaking Engagements
Retirement Dynamics 2008 Annual Conference
“Driving Dramatic Results: How to Increase Occupancy through Customer Service and Resident Satisfaction”
Presented by Keynote Speaker, Lisa Lehman
March 12, 2008; Myrtle Beach, SC
AOPHA Annual Conference
“How to Implement a Quality Satisfaction Program”
Presented by Lisa Lehman
September 2008; Columbus, OH
AAHSA 2008 Annual Conference
“Implementing Satisfaction Research in Your Organization”
Presented by Lisa Lehman
October 12, 2008; Philadelphia, PA
Aging Services of California
“Leadership Practices”
Presented by Michele Holleran
February 5, 2007; CA
AOPHA Marketing, Public Relations, and Administration
Conference
“Selling Quality to the Community”
Presented by Lisa Lehman
February 28,2007; OH
Mennonite Health Assembly
“Wellness”
Presented by Lisa Lehman
March 29- April 1, 2007; PA
Texas Association of Homes and Services for the Aging
“How Transformational Leaders Drive
Culture Change”
Presented by Michele Holleran
May 3, 2007; TX
Aging Services of California
"Leadership workshop pre-conference
presentation"
Presented by Michele Holleran
May 7, 2007; CA
LifeSpan Network
"The ABC' s of Satisfaction Research"
Presented by Lisa Lehman
May 9, 2007; MD
LifeSpan Network
"The ABC' s of Satisfaction Research"
Presented by Lisa Lehman
May 9, 2007; MD
Northern New England Association of Homes and Services
for the Aging
"How to Implement a Quality Satisfaction
Program"
Presented by Lisa Lehman
June 7, 2007; NH
International Association of Homes and Services for the
Aging
"Transformational Leadership"
Presented by Michele Holleran
June 18-20, 2007; Malta
Florida Association of Homes and Services for the Aging
"Transformational Leadership"
Presented by Michele Holleran
July 29-31, 2007; FL
American Association of Homes and Services for the Aging
“AZ 100 Study”
Presented by Lisa Lehman and Kathryn Brod
October 21, 2007; FL
To
view power point presentation please click here!
