Quality is defined by stakeholders

Holleran's 360° Organizational Research© allows you to take a critical step toward understanding and improving your organization's internal quality initiatives.

Holleran's Organizational Research provides an independent evaluation of how your key Stakeholders perceive your organization's attributes and behaviors. Armed with this straightforward feedback, you can make informed decisions rather than relying on assumptions. 

The Holleran 360° Organizational Research© approach includes Satisfaction Measurements and Benchmarks, Leadership Assessments, Culture and Value Scans, Perception and Image Studies, Community Wellness Profiles and Malcolm Baldrige Readiness Evaluations.

Product Highlights

• Integrates the seven principles of Quality First and the Commission on Accreditation of Rehabilitation Facilities (CARF) Standards of Excellence (aging services)
• Customizable survey tools
• Independent, unbiased interviewing
• Confidentiality
• Establishes performance benchmarks
• Electronic data collection, executive interviews, telephone and written surveys available

About the process

The Holleran 360° Organizational Research© process is designed to be flexible. Organizations can opt to conduct studies relating to all components of the The Holleran 360° Stakeholder Research© or individual modules:

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Holleran Organizational Assessment Graphic.

Call 866.736.0474 for more information or to request a customized proposal.