Resident Best Practices
The Canterbury - (PDF)
Fullfillment of original contract - Assisted Living
Bailey's Crossroads - (PDF)
Fullfillment of original contract - Independent Living
Marian Village - (PDF)
Opportunity for resident input - Independent Living
Mount Miguel - (PDF)
Fulfillment of original contract - Skilled Nursing
The Samarkand - (PDF)
Adequate resident orientation - Independent Living

Glenaire - (PDF)
Responsiveness of direct care staff to personal needs - Skilled Nursing

Dock Woods Community - (PDF)
Resolution of and responsiveness to inquiries/problems - Skilled Nursing
Fox Run Village - (PDF)
Problem resolution and responsiveness - Independent Living
Friendship Village of South Hills - (PDF)
Competence of staff - Independent Living
John Knox Village - (PDF)
Problem resolution and responsiveness - Assisted Living
Ohesson Manor - (PDF)
Competence of staff - Skilled Nursing

ACTS - Gwynedd Estates - (PDF)
Accommodaton of special dietary requests - Skilled Nursing
Cross Keys Village - (PDF)
Accommodaton of special dietary requests - Skilled Nursing
Paradise Valley - (PDF)
Quality of food and snacks - Independent Living